Here at Aspire Care Services our mission is to deliver the most excellent care and support required by our service users by individualizing, recognizing their human rights, diversity and their personal values. Our vision is to provide our service users with safe, effective and reliable care.
Aspire Care Services will provide a unique service to our services users by revering and giving them personalised care according to their safety, welfare and health. We pride ourselves on putting the interest of our service users first, fixating on their needs to avail them relish their lives filled with a variety of choices. We know it’s consequential to be one step ahead of our competitors so it’s significant to find the right people to look after our customers. That is why our carers are rigorously checked before they undergo an extensive training program. Aspire Care Services additionally emboldens the staffs to acquire further skills and qualifications that pertain to the work they undertake.
1.2. Objectives
It is the aim of Aspire Care Services Limited to deliver a service of personal care and associated domestic services to meet the needs of service users in their own homeenvironment. This will be achieved by promoting a standard of excellence which embraces fundamental principles of Good Care Practice that is witnessed and evaluated through the practice, conduct and control of quality care in the domestic environment.
To offer personalized care service in people’s own homes, guided by their needs and preferences.
Our Objectives are;
- To meet these service user needs the Care Service is designed to achieve the following objectives:
- To provide a needs-led service that meets the needs of the Service User and keeps them safe and well
- To maintain our Service Users’ life style and skills and encourage their independence
- To ensure that each Service User’s needs and values are respected in matters relating to their beliefs, religion, culture, race or ethnic origin, sexuality/sexual orientation, status, disability or impairment.
- To ensure that services are delivered flexibly in consultation with the Service User and their families/advocates in an unbiased fashion whilst respecting the Service User’s rights to independence, informed choices, privacy and dignity.
- To practice safe recruitment and employ, train and support care workers to deliver a high quality service
- To be a responsible and ethical employer which offers its staff the best working enviroment, employment terms and conditions and ongoing professional development
- To operate and manage the service as an efficient domiciliary care business by making the best use of available resources to maximise value for money for both local authority, the service user, and other stakeholders.
- To match care workers as closely as possible to the needs of the Service User but respecting the right of the service user to change his or her care worker in the event of subsequent non-compatibility.
- To manage risk to keep people safe whilst respecting their choices to take positive risks to improve wellbeing
- To ensure that all Service Users receive written information on the organisation services, the complaints procedures & resolution and instructions on how to use it. The organisation administrative and management structure would be made available to interested stakeholder on request.
- To maintain equality of opportunity at all levels in the delivery of services and the management of the delivery system.